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客服售后

       公司在售前、售中和售后的过程中坚持“以市场为导向,以顾客为中心”的经营理念,严格要求自己,为顾客提供优质的产品和服务,很大实现顾客的满意度。

       公司设立客户服务中心向客户提供及时的热线服务,热情和细致地解答客户的各种问题。

       公司在接到客户的投诉后,在顾客投诉本上详细记录客户的投诉内容,然后转交相关部门处理,保证快速给出处理结果,给顾客满意的答复。

       营销部依据《客户分类表》定期对顾客满意度进行抽样调查,通过亲自和电话访问等方式进行调查,或通过信函、E-mail 或传真方式发出“顾客满意度调查表”,对顾客满意度进行调查。

The company adhere to the "market-oriented, customer-centric" business philosophy in the pre-sale, sale and after-sales process, strict requirements on themselves, to provide customers with quality products and services, maximize customer satisfaction.

The company set up a customer service center to provide customers with timely hotline service, enthusiasm and meticulous to answer customers' questions.

After receiving a customer's complaint, the company records the customer's complaint in detail in the customer complaint book, and then transfer the relevant departments to deal with, to ensure that the treatment results are quickly given, to give a satisfactory reply to the customer.

According to the "Customer Classification Table", the Marketing Department regularly conducts sample surveys on customer satisfaction, either in person or through telephone interviews, or sends out "Customer Satisfaction Survey Form" by letter, E-mail or fax.


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CONTACT US

联系人:吴总

手机:18655021818

网址:www.sinostartech.cn

地址:安徽省滁州市上海北路558号